SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS and through USPS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Faizume (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
In Brown, it looks chic. Outside the skin is very similar, inside is more like artificial. A skin sample was enclosed. Stitched qualitatively, the seams are straight, the threads do not stick out. Nothing's over. Two compartments for banknotes.
Top porte feuille
The quality is good, but the PTS did not fit.
muito boa msm!!!
Great quality product. Came as the ad, product has good workmanship and quality.
Good quality, like, recommend.
Everything is as in the description, done neatly
It's very high, but it's pretty. The material looks good and for the price it's not bad at all. The finishes are very well done and I think it is generally a good purchase
Very good
I am very satisfied with the purchase, excellent quality perfect wallet came well packed and arrived fast.
A good purse, small size, can be worn in the pocket of jeans/jackets. Placed quietly cards and cash, roomy. There are no questions about the quality, it looks much more expensive, I would not think that Ali was ordered. I think in the store this will be a couple of thousand more expensive.
It's a very nice wallet. I recommend the product and the store.
Great product recommend all mourn AliExpress!!! Beautiful!
good product not big enough for car papers but still satisfied.
great product ! trustworthy store. i am glad to see my order :)
Gostei muito do acabamento, parece bem resistente e é exatamente como na foto. Muito satisfeito.
Beautiful and excellent material, however, she not open completely in the middle, leather was smaller and not equals with another part when open. The card also has the size suitable for Brazilians documents that apparently are larger than the there. (size of driving license).
Excellent quality recommend, arrived in 20 days Pernambuco
Beautiful loved arrived very fast
gostei muito,só achei um pouco grande,mas compreensível pelo número de compartimentos.