SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by ePacket or EMS and through USPS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Faizume (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as in the description. Complete set. Works well. Installed easily. The child can not open.
Delivered on the 2nd day, looks good. Product as described.
Ordered 11.11 late in the evening, 28.11 has already arrived at the office of misexpress (G. Dnepr)
Chegou rapido, uns 10 dias. A espuma adesiva que vem colada em todas as peças sao da 3M. Otima qualidade. Recomendo este produto.
Good communication with the store. The transport company is irresponsible, but the seller helps to solve the problems.
We came in about a week. Delivered the courier. Not yet. Later I will add a review
I came quickly. 16.10 ordered 22.10 already took. The quality is excellent. Not yet. Instruction and stickers inside. Seller recommend
Besser als erwartet
Доставка 3 недели в Иркутская область, отслеживалось. Удобные защёлки. Рекомендую.
Delivery to Odessa about 2 weeks, Scotch says that 3 M, in the case did not try. The Customs opened the parcel, but everything came up.
The parcel came quickly. All parts are in stock and without damage. Have not yet tried to put, as the child does not go yet (bought in advance, so that there were already locks at home).
Цікаве рішення,перевірим в роботі
09.09.21 ordered, 15.09.21 received through the courier, delivery is fast, looks norms, we will break through in the case.
The product took my hand but did not fit in all drawers. The top drawer satellite did not fit in other lower drawers. I hope you develop yourself better you make different products in the style that will fit each drawer. Thank you wish achievements.
Delivery in Mo for 2 (dwaaaa!) of the day!!!! 8 ordered, 10 courier brought home! So quickly here I have not received anything yet! well, the locks are excellent! Where there is no way to put other kinds of locks-this one is great! the magnet is strong, the magnetic is good! There's a special. Frame for the correct installation of fasteners, that b Nothing to screw! In the frame you install the top and side fastening. Then you unglue the protective film from the top mount, glue it, then remove the film from the side mount, close the door and it is already attached to the door. Plus the stickers are an identification that would know where to put the magnet! from below there is a lever, which you can transfer the system mount to open always/opens only by a magnet!!
It is one of the best shopping I have done on AliExpress. I just installed today at the cabinets under kitchen counter where she was climbing all the time. She woke up tried to pull up in vain. The adhesives are very strong. Highly recommended. Shipped to Turkey in 16 days. I paid customs $2,5
Excellent product Very fast delivery The package arrived to me after 9 days to Israel I give 5 stars and highly recommend a perfect solution for small children
Great locks. But you need to be careful, the device for installing one.
I order the second batch, it is convenient to install and holds well
It came very quickly) until it glued, plastic quality, I hope they will work well. Included 1 stencil for installation